A Letter Written from a Satisfied Client

Scheffel Foot Center, Worcester, MA
Project Type: Commercial Remodeling

April 7, 2012

To Whom it May Concern:

I am writing to express my overall satisfaction in a remodeling project performed by Joe Kupstas at my Worcester office in the Fall of 2011.  For a few years, we had interviewed a number of different contractors. We always hesitated on hiring these individuals, not because we didn’t think they could do the job, but because we were concerned that the project would take too long and our relatively busy office would be forced to stay closed for an undetermined period of time.  The reason we chose Joe Kupstas was because his approach to the project was noticeably different from each of the other contractors.

After our first meeting, Joe said he would get back to us in a week.  One week later he got back to us with a quote for the overall cost of the project, the time needed to plan for the project and the time needed to perform the project.  He said he could do the project in 10 days.  I did not believe him, but thought it would be fine if it took him 3 weeks.

What set Joe apart from the other contractors was how organized he approached everything.  Every last detail was planned over the months prior to starting the project.  He organized a team of contractos and confirmed their availability.  As he had predicted, unforeseen problems arose.  He consistently found a practical solution to each of these problems and successfully completed the project in 10 days.

I can confidently recommend Joe Kupstas for quality workmanship done in a timely manner.

Yours truly,

John A. Sheffel, DPM
Diplomate, American College of Foot and Ankle Surgeons


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